![]() To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. This marking indicates that this product should not be disposed with other household wastes. Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. These limits are designed to provide reasonable protection against harmful interference in a residential installation. ![]() NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with Part 15 of FCC Rules. ![]() Operating Temperature: -10☌ to 55☌ (14☏ to 131☏)įor more specifications, visit. Night Vision: 30 Meters (100ft) Day/Night Mode: Auto Switchover If these won’t work, contact Reolink Support. Make sure that your PC is working on a stable network.Make sure that you download the correct firmware from Download Center.Check out the current camera firmware and see if it is the latest one.If you fail to upgrade the firmware for the camera, try the following solutions: Restore the camera to factory settings and check out the infrared light settings again.Upgrade the firmware of your camera to the latest version.Check if the Day/Night mode is enabled and set up auto infrared lights at night on Live View page via Reolink App/Client.Enable infrared lights on Device Settings page via Reolink App/Client.If the Infrared LEDs of your camera stop working, please try the following solutions: Try again with another Ethernet cable.If the camera is connected to a PoE device as listed above, connect the camera to another PoE port and see if the camera will power on.The PoE camera should be powered by a PoE switch/injector, the Reolink NVR or a 12V power adapter. Make sure your camera is powered properly.If your camera is not powering on, please try the following solutions: NOTE: If your camera has another mount without the adjusting knob, please loosen the adjusting screw with the provided hex key and turn the camera as shown below to adjust the angle. Stiffen the adjustment knob to lock the camera. To get the best field of view, loosen the adjustment knob on security mount and turn the camera. NOTE: Run the cable through the cable notch on the mount base. Install the mount base with the mounting screws included in the package. ![]() NOTE: Use the drywall anchors included in the package if needed. Please check out the mount included in the package and follow the corresponding instruction to install the camera properly.ĭrill holes in accordance with the mounting hole template. NOTE: There are two different types of mounts for bullet cameras. You may power on the camera indoors for a few minutes before installing it outdoors. ![]() Because when it is powered on, the camera will produce heat.
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